Your privacy is our priority. Find out exactly how raya88 collects, uses, and protects your personal information as a registered player on our platform.
Six core principles that guide how we manage the personal data of every Malaysian player.
All personal data and transactions are protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Raya88 never sells or rents your personal data to any third party for marketing or commercial purposes without your consent.
Raya88's privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are protected.
We clearly disclose what data is collected, the purposes for which it is used and how long it is retained. There are no hidden agendas in our privacy policy.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our privacy team.
Cookies are used solely to enhance the user experience and platform analytics. You can manage your cookie settings through your browser at any time.
Raya88 (operating at raya88.vip) is fully committed to protecting the privacy and personal data security of every user on our platform. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal information when you use raya88 services.
This policy applies to all users who register an account, access the platform, make deposits or withdrawals, contact our support team, or interact with any feature of the raya88.vip website. By using our services, you agree to the practices described in this policy.
This Privacy Policy should be read together with the raya88 Terms and Conditions. In the event of any conflict, this Privacy Policy shall apply in respect of data protection matters.
During the registration process and your use of the raya88 platform, we collect personal information you voluntarily provide, including:
When you use the raya88 platform, our systems automatically record certain technical information for security and service improvement purposes:
We do not collect credit or debit card information directly. All payments are processed through integrated payment gateways that comply with PCI-DSS standards.
Raya88 uses your personal information only for legitimate purposes and those you have consented to, namely:
We will not use your data for automated decision-making that affects your legal rights without human review.
Raya88 respects the confidentiality of your personal data. We do not sell, rent, or disclose your personal information to third parties except in the following limited and necessary situations:
We share data with carefully selected third-party service providers to support the operation of our platform, including payment gateway providers, identity verification services and cloud infrastructure. All such providers are bound by strict confidentiality agreements and are only permitted to use data for specified purposes.
In certain circumstances, raya88 may be required to disclose user information to authorities such as the police, courts, or government agencies when mandated by law, court order, or a legitimate financial crime investigation.
We may disclose information where necessary to protect the rights, property or safety of raya88, other users or the public, including in cases of fraud, security breaches or violations of our terms of service.
We never share your personal data with third-party advertisers or marketing companies for advertising purposes unrelated to raya88 services.
Cookies are small text files stored on your device when you visit raya88.vip. They help our platform remember your preferences, maintain secure login sessions and understand how you use our services.
You can manage and delete cookies through your browser settings. Please note, however, that blocking all cookies may affect certain functions of the raya88 platform, including the ability to stay securely logged in.
Raya88 continually invests in the latest security infrastructure to ensure your personal data is always protected. Key security measures we employ include:
While no system can guarantee 100% security, raya88 applies industry-best standards to minimise the risk of data breaches or misuse.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by raya88:
| Your Rights | Description | How to Claim |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Reach us via Live Chat or support email |
| Right to Rectification | Correct inaccurate or incomplete data | Via account settings or support |
| Right to Erasure | Request deletion of data under certain circumstances | Written request to the privacy team |
| Right to Object | Object to the processing of your data for specific purposes | Contact our support team |
| Right to Restriction | Request that data processing be restricted under certain circumstances | Written request to the privacy team |
Data rights requests will be processed within 14 business days. In complex cases, this period may be extended to 30 days, and you will be notified accordingly.
Raya88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
In the course of its operations, raya88 may transfer your personal data to servers located outside Malaysia. Such transfers are carried out only when necessary and with adequate levels of protection in place.
All cross-border data transfers are subject to appropriate data transfer agreements and comply with PDPA 2010 requirements on overseas data transfers. Raya88 ensures that the receiving country or organisation provides a level of protection equivalent to or higher than that established in Malaysia.
All cloud infrastructure providers we use hold internationally recognised security certifications such as ISO 27001 and SOC 2 Type II.
Raya88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or improvements in how we protect your data.
Any material changes to this policy will be communicated to you via a notification on the raya88 platform or by email to the address registered in your account. We encourage you to review this policy periodically to stay informed about how we manage your personal data.
Your continued use of the raya88 platform after any Privacy Policy update is published will be considered your acceptance of the latest version of this policy.
Raya88 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws and handling privacy-related enquiries.
If you have any questions, concerns or wish to submit a complaint regarding the management of your personal data by raya88, please contact us via:
All privacy enquiries will be handled seriously and responded to within 5 to 14 business days, depending on the complexity of the issue raised.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (PDPA) through their official channels.
Every data-related decision we make is guided by these four core values.
Your data is accessible only to staff who have a legitimate need to do so.
We ensure your data is accurate, complete and not modified without authorisation.
No hidden agenda. We are transparent about what we collect and why.
Your data is accessible to you whenever needed, securely and without interruption.